Phone & Internet unreliable
Edited. Let's close this out. Great folks on this forum who gave me way more support than the Cox help chat / voice. Connectivity issues continue. Cox will not elevate the issue beyond Level 1. ...
Forum Discussion
Hey folks I was timed out on max use on this forum. To answer the modem questions. My old modem was an Arris DOCSIS 3.0. The question about the Panoramic I had was when the system first came out. So the modem progression was DOCSIS 3.0...the Panoramic (for about 6 hours)...back to DOCSIS 3.0. COX pushed me to upgrade to the new ARRIS DOCSIS 3.1 in September 23. The first modem would not stay on line for more than 24 hours. I fought that for a couple of weeks and turned that in for another ARRIS DOCSIS 3.1 in October (the current modem). This one will hang for about a month before I have to fight with it.
