Pop.cox.net Down
I have multiple reports from cox webmail account holders, that their POP email isn't working. They can send email fine as smtp.cox.net works fine, but they aren't receiving new emails.
When atte...
Forum Discussion
What server are you using exactly? Pop.cox.net or something else?
As for Firefox, I just tried with version 110 and updated to 112 and both worked signing into forums.cox.com. Do you have 2FA enabled?
It is POP.COX.NET and my Firefox version is 112 which I update every Friday and have used it for years without any problem.
Do you get the error when viewing the forum or signing in? Have you tried clearing cookies?
During opening the web page. And, yes, clearing the cookies did help. Thanks. However, then logging in created another problem and threw me out a couple of times thinking I was a bot.
- Hi Everyone, I’m sorry to have missed several threads about Cox Email over the past few days, as I believe all these posts are related to a recent change to Cox Email security protocols. To ensure the email accounts of our residential customer are as secure as possible, Cox no longer supports the outdated version of the online security protocol, Transport Layer Security (TLS) 1.0 and 1.1. We notified customers in February and March in anticipation of the change scheduled for April 11, 2023. I apologize if our emails regarding this change were missed.
I understand some customers may have older email clients or operating systems that will not support the newer TLS 1.2 version. Folks in this category who want to continue using an email client application will need to update to a version that supports TLS 1.2 in order to continue sending and receiving emails. You can also continue to access your email account via the Cox Email portal at myemail.cox.net. For more details on this change, please see the Cox Support article at www.cox.com/.../email-client-update-for-cox-email-customers.html. -Becky, Cox Support Forums Moderator
