Forum Discussion

HydeKholin's avatar
HydeKholin
New Contributor
3 years ago

Port forwarding issue

I'm attempting to open the ports that Final Fantasy 14 uses.

In the Panoramic Gateway, I've reserved an IP for my desktop PC.  On wifi.cox.com, I've set up the correct ranges and protocols for port forwarding to my PC.  Advanced Security is OFF.  I've rebooted the Gateway.

However, when I go to a port checking site, the specified ports report as closed and over a dozen of the common ports report as closed too.

Panoramic Cox modem
Port Forward
  • CrystalS's avatar
    CrystalS
    Former Moderator
    3 years ago
    Hello @Hydekholin,

    Your concerns are important to us and I would like to help. There are ports that we have blocked to protect our network for us and our customers. I have included a link that lists all of the ports that we have blocked. You are able to look up how to set up port forwarding on the equipment online or on YouTube. If you have any questions. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    www.cox.com/.../internet-ports-blocked-or-restricted-by-cox.html- Blocked Internet Ports

    Crystal S.
    Cox Support Forum Moderator