Forum Discussion

DLabit29's avatar
DLabit29
Contributor
5 years ago

pre-technician visit questions (knowledge needed)

My arrangement: Gigablast speeds 940/35 ARRIS SB8200  32×8 Brand new coax ran through home.  1 splitter tap, -16db to cable TV box and throughput to cable modem. All connections secured tig...
Dave9's avatar
Dave9
Contributor III

Tell the tech about the T3 timeouts and packet loss. Also tell them that your neighbor is having similar problems. Then let them do their job.

DLabit29's avatar
DLabit29
Contributor
5 years ago

They've been coming out here for years and not much has improved it.

I feel like it's something unexpected and takes more detailed analysis