Routing issues

Question

Started having RDS connection issues with our company server (5 miles away) on Friday.&nbsp; Other co-workers on Cox are having the same issues in my area.&nbsp; I can connect just fine to other services (Netflix, Amazon, World of Tanks). Speeds are 700-800 MPS down and 35-40 up.&nbsp; The company uses ATT as the provider and ATT users have 2-3 hops to get to the RDS.&nbsp; &nbsp;I can connect fine to the RDS via my Verizon hotspot.&nbsp; Any thoughts would be appreciated.&nbsp;&nbsp;

Date/Time: 3/29/2022 6:12:03 PM - 3/29/2022 6:22:03 PM

Hop&nbsp; Sent&nbsp; PL%&nbsp;&nbsp;&nbsp;&nbsp; Min&nbsp;&nbsp;&nbsp;&nbsp; Max&nbsp;&nbsp;&nbsp;&nbsp; Avg&nbsp; Host Name / [IP]

&nbsp; 1&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp; 1.55&nbsp;&nbsp;&nbsp; 3.53&nbsp;&nbsp;&nbsp; 2.59&nbsp; 192.168.11.1 [192.168.11.1]

&nbsp; 2&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp; 7.70&nbsp;&nbsp; 11.97&nbsp;&nbsp;&nbsp; 9.59&nbsp; 10.9.20.1 [10.9.20.1]

&nbsp; 3&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp; 8.46&nbsp;&nbsp; 13.81&nbsp;&nbsp; 10.39&nbsp; 100.120.109.168 [100.120.109.168]

&nbsp; 4&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp; 8.40&nbsp;&nbsp; 31.49&nbsp;&nbsp; 11.29&nbsp; 100.120.108.36 [100.120.108.36]

&nbsp; 5&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp; 10.52&nbsp;&nbsp; 23.14&nbsp;&nbsp; 13.33&nbsp; sdo-b1-link.ip.twelve99.net [62.115.48.24]

&nbsp; 6&nbsp;&nbsp;&nbsp; 34&nbsp; 100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp; [-]

&nbsp; 7&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 6&nbsp;&nbsp; 86.71&nbsp; 105.06&nbsp;&nbsp; 98.40&nbsp; phx-b5-link.ip.twelve99.net [62.115.125.52]

&nbsp; 8&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp; 15&nbsp; 107.87&nbsp; 115.03&nbsp; 110.45&nbsp; las-b22-link.ip.twelve99.net [62.115.125.72]

&nbsp; 9&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 6&nbsp; 108.13&nbsp; 113.42&nbsp; 110.53&nbsp; las-b1-link.ip.twelve99.net [62.115.125.193]

&nbsp;10&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp;&nbsp; 9&nbsp; 108.32&nbsp; 112.64&nbsp; 110.33&nbsp; las-b1-link.ip.twelve99.net [62.115.125.193]

&nbsp;11&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp; 24&nbsp; 108.37&nbsp; 117.36&nbsp; 111.66&nbsp; att-ic153025-las-bb1.ip.twelve99-cust.net [80.239.193.214]

&nbsp;12&nbsp;&nbsp;&nbsp; 33&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp; 86.54&nbsp; 120.51&nbsp; 111.49&nbsp; cr2.la2ca.ip.att.net [12.122.129.98]

&nbsp;13&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp; 18&nbsp; 112.69&nbsp; 125.77&nbsp; 118.97&nbsp; sd2ca22crs.ip.att.net [12.122.2.70]

&nbsp;14&nbsp;&nbsp;&nbsp; 33&nbsp;&nbsp; 12&nbsp; 111.89&nbsp; 115.80&nbsp; 113.38&nbsp; 12.123.215.165 [12.123.215.165]

&nbsp;15&nbsp;&nbsp;&nbsp; 34&nbsp;&nbsp; 12&nbsp; 112.39&nbsp; 117.83&nbsp; 114.99&nbsp; 32.132.201.14 [32.132.201.14]

lobos151 · Answer

I am having a simliar issue, but jitter/ latency with a video game. i have huge lag spikes and it appears that without the vpn its not working.&nbsp;
---------VPN-------------------
Tracing route to 204.2.229.11 over a maximum of 30 hops
1 24 ms 25 ms 27 ms 10.14.239.210 2 40 ms 32 ms 37 ms 216.182.237.201 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 ^C

----No VPN-------------------C:\Users\danie&gt;tracert 204.2.229.11
Tracing route to 204.2.229.11 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.86.1 2 14 ms 11 ms 9 ms 10.149.0.1 3 9 ms 10 ms 12 ms 68.6.14.60 4 15 ms 8 ms 11 ms 100.120.108.24 5 14 ms 12 ms 12 ms sdo-b1-link.ip.twelve99.net [62.115.48.24] 6 122 ms 118 ms 120 ms 204.2.229.11

Date/Time: 3/29/2022 6:12:03 PM - 3/29/2022 6:22:03 PM

Hop Sent PL% Min Max Avg Host Name / [IP]
1 34 0 1.55 3.53 2.59 192.168.11.1 [192.168.11.1]
2 34 0 7.70 11.97 9.59 10.9.20.1 [10.9.20.1]
3 34 0 8.46 13.81 10.39 100.120.109.168 [100.120.109.168]
4 34 0 8.40 31.49 11.29 100.120.108.36 [100.120.108.36]
5 34 0 10.52 23.14 13.33 sdo-b1-link.ip.twelve99.net [62.115.48.24]
6 34 100 0 0 0 [-]
7 34 6 86.71 105.06 98.40 phx-b5-link.ip.twelve99.net [62.115.125.52]
8 34 15 107.87 115.03 110.45 las-b22-link.ip.twelve99.net [62.115.125.72]
9 34 6 108.13 113.42 110.53 las-b1-link.ip.twelve99.net [62.115.125.193]
10 34 9 108.32 112.64 110.33 las-b1-link.ip.twelve99.net [62.115.125.193]
11 34 24 108.37 117.36 111.66 att-ic153025-las-bb1.ip.twelve99-cust.net [80.239.193.214]
12 33 0 86.54 120.51 111.49 cr2.la2ca.ip.att.net [12.122.129.98]
13 34 18 112.69 125.77 118.97 sd2ca22crs.ip.att.net [12.122.2.70]
14 33 12 111.89 115.80 113.38 12.123.215.165 [12.123.215.165]
15 34 12 112.39 117.83 114.99 32.132.201.14 [32.132.201.14]

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