Forum Discussion

wahoo789's avatar
wahoo789
New Contributor II
5 years ago

Should Cox provide a new modem to me for 500 Mbps Internet (Ultimate) and Voice Services or do I need two modems?

I have the Cisco DPQ3212, which I now know is a DOCSIS 3.0 modem.  I decided to cut out cable TV, but keep Cox phone service and upgrade to the Ultimate Internet package (500 Mbps) from the Preferred...
Arris TM3402
dual modems
Ultimate Internet
voice
wahoo789's avatar
wahoo789
New Contributor II
5 years ago

This was answered for me in another post in the Phone forum by a site mod.  They said I can take my modem in to Cox to have it swapped for an Arris TM3402.