Slow Downloads / Fast Uploads
I was having a issue for two days where the downloads were 1Mbps and uploads where 50Mbps. Contacted Cox who said I need to replace my modem (DOCS 3.1 which is 4 years old) to get the speed back. I w...
Forum Discussion
Hi Dtoddan,
I'm sorry to hear you were experiencing speed issues. I'm glad to hear things are back to normal. If you experience this again in the future, please email my team at cox.help@cox.com
We'd be glad to take a look at things while the issue is happening to see what may be going on.
Thank you.
