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DonnieTC's avatar
DonnieTC
New Contributor II
7 years ago

Slower than expected speeds on Ultimate tier

I just recently got on the ultimate tier and am getting slower than expected download speeds. I remember testing it out when I initially got it and was getting around 200 - 275 Mbps however these pas...
  • DonnieTC's avatar
    7 years ago

    No worries, Stephanie S. from Cox Social Media Support got back to me and suggested I look at the Ethernet cable. Didn't even think about that. I replaced that and my speeds are as expected now. So everything is working fine, thanks for the help!