Speed Test
I recently upgraded from 30Mbps to 100 Mbps 3 days ago but my several speed tests on different devices show 35-40Mbps speed. I have called tech support and they asked me to do the basic stuff like re...
Forum Discussion
Hi Supcust543, do you have a router currently connected to your modem? If so, the device is not Gigabit-compatible and may be impacting your speed. Please connect the modem to a computer with an Ethernet cord and power-cycle the modem (unplug/replug the power). Then log in to Cox.net with your primary Cox User ID and run the Internet Tools Speed Test Tool as explained in the article at bit.ly/HowToRunCoxSpdTest. Run the test a few times and let us know the results! -Becky, Cox Support Forums Moderator
