Spotty service & slow speeds...
My wife is a teacher, we have three children all using distance-learning, and I run to technology companies for my home. That’s five people online at any given time during a weekday. I have the giga ...
Forum Discussion
Hi my name is kim dorwart i talked to one of your support people last week about having a faster internet speed . I how have a new router that is suppose to be the new thing this Gigabite . My computer was slow before with the old router when down loading any you-tube videos to watch. I could always watch them but it took time for them to load. I don:t have a problem with paying for a up-grade. What i have a problem with is your equipment after the router **.....My signal to the router keeps dropping and i end up with no internet connection. Lost time with tv programs. Will you please fix your freeking equipment!!!! Thank you Kim Dorwart -. PS- If the problem continues i will drop this service and tell all the people i know not to use this service.
I WAS HAVING THE SAME PROBLEM THEN I SWITCHED TO PANORAMIC WIFI NOW THE PROBLEM IS WORSE PLUS NOW I CAN'T SCREEN MIRROR PROPERLY SOUND GOES OUT AND THE SCREEN GOES WHITE.
DID THEY HELP YOU? I HATE TO CALL I ALWASY GET FOREIGNERS WHO ACT LIKE THEY UNDERSTAND BUT IN REALITY YOU END UP EXPLAINING EVERYTHING SEVERAL TIMES BEFORE SOME ACTUALLY UNDERSTANDS WHAT I'M SAYING.
Hi Gonzor69,
I'm sorry to hear you're having service troubles. I understand issues like this are frustrating. We'd be glad to assist you with this issue. Please email us at cox.help@cox.com
Thank you.
