Forum Discussion

BrendaC's avatar
BrendaC
New Contributor
2 years ago

SW Iowa.. weekly outages during business hours

We have had regular and extended area-wide outages all summer. At least weekly! They always occur during business hours and last several hours. Both my home and the company I work for have been put o...
connection issues
ConnectionLoss
connectivity
internet
outages
phone
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

First, since your talking about employees, I assume you have Cox Business(CB) at your company. If so, have you tried calling CB and asking them for a ticket number for the outage? Most tickets will have a ETR assigned to it which might give you a better idea when service will be restored.

1-866-272-5777