Forum Discussion
The panoramic wifi, is it the arris tg1682? If so it uses a puma 6 chipset and they are known to have packet loss and buffer bloat issues. I changed mine out for the cox technicolor gateway which uses a broadcom chipset and does have that reported issue. With that said, i still get the same packet loss issue as you described and today has been the worst. In game packet loss, netflix constant buffering and general browsing is just slow as hell. Not sure where the problem is but man i wish i could just get a stable connection. You are not alone on this issue, there are 100s of us with this issue on these cox forums.
- Saxworld6 years agoNew Contributor III
yeah I thought about that, but the router I had before this, an asus nighthawk, still had packet loss but yes your logic makes sense.
- KevinM26 years agoFormer ModeratorHi Saxworld, upon reviewing the traceroute you've provided, we are unable to detect any issues on the Cox network. As far as the timeout requests, this is normal ICMP deprioritization. -Kevin M. Cox Support Forum Moderator
- Saxworld6 years agoNew Contributor III
So what am I supposed to do? My friends use cox too and play on the same servers yet they don’t seem to be having issues. I need someone to help me with this. You are just telling me what your whole company has already told me. If it’s not a cox issue, whose is it?
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