Forum Discussion

SHong's avatar
SHong
New Contributor
4 years ago

two different MB7420 modems keep rebooting during activation

Recently, I've tried to activate a MB7420 with Cox but this first MB7420 kept rebooting after activation. After 5 - 6 times rebooting, we gave up and returned to the old TP-link modem which works fin...
activation
internet
modem
Rebooting
Allan's avatar
Allan
Moderator
4 years ago
@SHong, We can take a closer look for you. Please send us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.