COX Moderators,
Unsure what you'd be looking for from us from a technical perspective; however, this is a VERY real problem experienced by hundreds if not thousands of COX users specifically playing on the West Coast. Do some basic homework and you'll understand the problem. Cox should be on a call right now with someone from EPIC games and AWS to better understand the problem, and not just blanketly respond with "it's not on COX's end" because this is clearly specific to COX connections. This problem is recent, real and needs to be addressed. Else, I'm assuming a large contingency of folks will be thinking as I am (12+ yr customer), to jump to another provider who doesn't have these issues present. It's understandable that playing a video game and its general performance is probably not high on the priority list, but this is literally one of the most popular titles ever and provides entertainment/enjoyment to some of us. I've literally resigned myself to not playing anymore, which is disappointing because it's literally the only title I play anymore.
