Forum Discussion

jboswell98's avatar
jboswell98
New Contributor
6 years ago

VERY slow upload speeds and normal download speeds...

https://imgur.com/a/hZaWFvA https://imgur.com/a/RAwY0Iy The upload speed is so incredibly slow most of the time despite 2 different service technicians coming by to check on the system.  At this ...
connection issues
cox coxsupport
UPLOAD SPEED POOR PERFORMANCE
Shavonne's avatar
Shavonne
New Contributor
6 years ago

Welcome to Cox Cable. We're signed up for Gigabit, and we're still getting about 700 GB below what was promised..... and intermittent service despite being connected via ethernet..... They're trash but still the best option in my area for now. We're switching as soon as att fiber gets setup in our area. 5 more moths!

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Shavonne, it would be disappointing to see you leave the Cox family. Here is an article which discusses ways to achieve Gigablast speeds:

    www.cox.com/.../achieve-gigablast-speeds.html

    For additional assistance, please feel free to email us at cox.help@cox.com. -Kevin