Forum Discussion

jboswell98's avatar
jboswell98
New Contributor
6 years ago

VERY slow upload speeds and normal download speeds...

https://imgur.com/a/hZaWFvA https://imgur.com/a/RAwY0Iy The upload speed is so incredibly slow most of the time despite 2 different service technicians coming by to check on the system.  At this ...
connection issues
cox coxsupport
UPLOAD SPEED POOR PERFORMANCE
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hello, I'm not seeing any packet loss on your modem, and your signal levels appear to be within the normal specifications. Are you on WiFi or are you hard-wired when performing these speed tests? If you're on WiFi, can you please hard-wire a laptop or PC directly to the modem and perform another speed test for us?

Here is a link to the Cox Internet Speed Test tool, http://bit.ly/2VsdGbX. -Kevin M. Cox Support Forum Moderator