Do you have a particular IP you would like to see? The cmts?
As of this morning the packet loss is gone. Yesterday started off bad but by the end of the day it was fine. I've been in contact with the cox.help.cox.com but because all of their emails contain nondisclosures on the bottom I'm under the impressions I'm not allowed to share any of the information I've received from them. Anyway, I have some old cmd pings and tracert showing the loss but I don't see how that will help at the moment. Do you not trust ping plotter? As of right now I am just going to wait until the issue comes back and then contact COX, get them to ping my IP, schedule a tech visit, and go from there.
Is there a type of line monitoring I can ask from COX when I'm having packet loss issues? I mean if the tech doesn't see the loss because it isn't occurring when he is there then how do I get someone to look into this sooner? I mean this is a day by day issue. How can I do any better than showing a ping plotter to the cmts from different locations?
