Forum Discussion

falc's avatar
falc
New Contributor III
5 years ago

What's the normal turn around time for Cox to contact you about a FCC complaint?

I received an email on 4/2 that the FCC has served my complaint to Cox. I have yet to receive a call. I see multiple threads here stating that people who filed complaints after me have received a cal...
dchadd's avatar
dchadd
New Contributor III
5 years ago

I got contacted in two days, though, it was an email saying we called you twice, once yesterday and once today and left you a voicemail, which I didn't receive any calls or voicemails. This is the phone number to the escalation department: (844)233-3044.