Forum Discussion

WillHarrisInVA's avatar
WillHarrisInVA
New Contributor II
6 years ago

Where's my mail? (Haven't gotten anything in 7+ hours, not even messages I've sent myself)

I haven't gotten any email since 2:10 a.m. ET, which - given that I use this account for work - is highly unusual. To make sure that this wasn't just an unlikely instance of a slow day, I tried sending myself a message from my Gmail account, and it never arrived.

What's going on?

  • gerrym's avatar
    gerrym
    New Contributor

    Lame.   Email services are a major priority.   Not posting anything specific to that issue is unacceptable.   Posting in this forum should get a response.   Sad support.   yep.

  • JustAnotherUser's avatar
    JustAnotherUser
    New Contributor III

    I called (local) Cox Tech Support just now and there was a recording noting the email outage.

  • dog_house's avatar
    dog_house
    New Contributor

    Same here. I chatted with tech support. They said their undergoing maintenance and are aware of the issue and are trying to get it resolved. 

  • kmwd's avatar
    kmwd
    New Contributor

    Same here...no email since 1:11am?!?!  You would think cox would post something about this!

  • JustAnotherUser's avatar
    JustAnotherUser
    New Contributor III

    Yes, I posted a similar notice on the "Apps" forum (because there apparently isn't an "email" forum).

  • b_j's avatar
    b_j
    New Contributor

    Same problem. Last email was Nov 7 @ 1138 PM. Can send and receive mail from my cox account but not from other mail accounts. Using Windows Live Mail.

    • Zupppp's avatar
      Zupppp
      New Contributor

      You'd think Cox might post something about the outage.  Here might be a good place.

  • thea_nova's avatar
    thea_nova
    New Contributor

    Same here -- neither my Outlook client nor webmail has shown any new messages today (including test messages to myself  from my gmail account).  Outgoing mail seems to be working.