Who hires these technicians?!
You’d think professional “technicians” that were hire & trained by the company and have worked there for years can manage to solve a connection issue in a timely manner! I just can’t see why you need...
Forum Discussion
Hello, I am terribly sorry to hear that you have had this experience. I'd like to help. We can certainly provide feedback on any employee or contracted employee. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
