Forum Discussion

MakeMoreNodes's avatar
MakeMoreNodes
New Contributor II
5 years ago

Why have your prices climbed when your service is unusable?

Your prices have climbed so high. We have had cox for a long time like 10+ years, and your prices have only gotten higher while your service has degraded. I had problems with latency, ping, and jitte...
fixit
jitter
ping packet loss
price
TurntTurtle's avatar
TurntTurtle
New Contributor
5 years ago

Yeah it's been pretty bad for the last 3-4 weeks. Wired connection or wi-fi, doesn't matter. The jitter is making everything except Netflix effectively unusable.