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joeNH's avatar
joeNH
New Contributor
6 years ago

WiFi Operational but!?

WiFi Operational But..."My "Local Area Connection *2 and 12 "Not Operational". "Local Area Connection *13 "Not Present". Is this a problem?

    • joeNH's avatar
      joeNH
      New Contributor
      6 years ago

      In Settings, "View Network Properties"

      • Bruce's avatar
        Bruce
        Honored Contributor III
        6 years ago

        Network Properties on your device or router?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    I'll assume you're using the Cox My WiFi tool.

    You're listing numbers:  2, 12 and 13.  Those appear to be channels on your 2.4 GHz frequency band.  There are 11 channels on that band (1 through 11), and your router only needs to broadcast on 1 of those channels.

    Did you want to change your band channel?  Does the Automatic setting not work?