Forum Discussion

jayweitzel's avatar
jayweitzel
New Contributor
9 months ago

Yahoo Transition - Multiple Cox Email Addresses

Our family has multiple individual email addresses all under our main account, from back when Cox allowed several email addresses per account. 

Will the Yahoo transition move ALL of our email accounts, or just the primary owner account?

This is important for many customers and hasn't been addressed in any FAQ. I'm concerned because the transition notice is only going to the primary email and no notices are going to any other email addresses on our account.

Thanks!

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    All Email accounts should be moved to Yahoo. I have three myself.

  • Bruce_B's avatar
    Bruce_B
    New Contributor

    My wife is primary and when I transferred hers transferred and mine didn’t. Just great

    • BrianM's avatar
      BrianM
      Moderator

      Email addresses are being done in waves, and may not be completed on the same day for your account as a whole. You will get an email for each account separately as they are transitioned.