Forum Discussion

Gn_Chandler's avatar
Gn_Chandler
New Contributor
6 years ago

Call Waiting

I turned off the call waiting feature online, but I keep getting calls when I am talking, which is very annyoing. I talked to Cox and they could not figure out. 

  • BrianM's avatar
    BrianM
    Moderator
    6 years ago

    There is a known issue with call waiting still coming through even after being shut off currently, this is being look into by our engineers. The current workaround would be to temporarily enable the do not disturb option in voice tools which would limit any incoming calls while enabled.  You could also dial *70 before each call to disable it on a per-call basis.

    Brian
    Cox Support Forum Moderator

    • Gn_Chandler's avatar
      Gn_Chandler
      New Contributor
      6 years ago

      The option you gave won't work because I don't want voicemail either. How long does it take to fix this problem? 

      • BrianM's avatar
        BrianM
        Moderator
        6 years ago
        We do not have a specific time frame for a fix at this time. You should be able to disable voicemail from voice tools as well if you do not want voicemail to be turned on.

        Brian
        Cox Support Forum Moderator