Forum Discussion

MasterMyDomain's avatar
MasterMyDomain
Contributor
17 hours ago

Cannot get into phone tools to check call history

Clicking on Phone Tools goes into an infinite sign-in loop.  This started last night. 

  • CurtB's avatar
    CurtB
    Valued Contributor III

    The "Your bill has changed" sign in intercept probably broke it.  Cox IT needs to test changes better.  It's only been 4 months since  the last time 'Voice Tools" didn't work .  You should contact cox.help@cox.com and let them know or it might be several days before anyone at Cox notices there's an issue.