Travkat,
The optimal installation location for the telephony modem will vary for each residence. Existing wiring will also factor in when multiple phone jacks are in use. I'd like to help and think we should have a technician come reevaluate your installation to see if we can come up with a better location for your equipment. Please send an email to cox.help@cox.com with your full name, complete street address, the account holder's name and a link to or the text of your forum post.
As far as net neutrality goes, Cox has always been committed to providing an open Internet experience for our customers, and reversing the classification of Internet services does not change our commitment.
We look forward to receiving your email.
