Forum Discussion

OldMainframeGuy's avatar
OldMainframeGuy
New Contributor III
4 years ago

Is a one-ring call something blocked by Nomorobo?

Lately I've been getting a lot of calls where the phone only rings once; it started happening about a month ago.   Is this Nomorobo blocking calls (that would be nice!).   I thought when Nomorobo blocked a call it would ring twice.

Rob

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Do you subscribe to Nomo and have Simultaneous Ring enabled?  If so, Nomo needs 1 ring during Simultaneous Ring to screen and decide to block a call.

    The "ring twice" rule is the "time" a phone receives Caller ID info.

    • OldMainframeGuy's avatar
      OldMainframeGuy
      New Contributor III

      I do subscribe to Nomo and simultaneous ring is enabled.   Maybe it was my misunderstanding but I thought that if you heard your phone ring twice (unless the caller just hung up) the call was being blocked by Nomo.   Lately, I'm getting a lot of calls where the phone only rings once.

      • Bruce's avatar
        Bruce
        Honored Contributor III

        With SimRing, both your phone and Nomo will each get a ring.  After Nomo gets its 1st ring, it will screen, lookup and send a block message (if applicable) back to Cox before the 2nd ring.

        If this process works as designed, neither your phone or Nomo will get a 2nd ring.

        If your phone was ringing twice and then the "caller" was hanging up, either Nomo or Cox was impeding the process.  Sometimes, however, some malcontents will war-dial blocks of numbers to harvest a list of actually assigned and ring-able phones.  They're just building a list for efficient telemarketing.