Forum Discussion
- Sold_but_never_New Contributor
Fees and Charges of $13.95 on my phone service in addition to the taxes and the charge for the phone service.....are you serious Clark?
- Sold_but_never_New Contributor
Spectrum pays all taxes and fees on customer's behalf. too bad i moved...
- Karen_RFormer ModeratorHello Sold but never told,
Thank you for contacting Cox Social Media. We can take a look at your account so that we have the issue fully resolved. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks
Karen
Cox Support Forum Moderator
- Sold_but_never_New Contributor
also charged local sales tax and do not live in the city
Executive escalation team said i needed to fill out a sales tax exemption. they need fix their billing and ta
system
- BrianMModeratorIt looks like we are already in the process of working on this for you. I see that you have an open ticket regarding this issue.
Brian
Cox Support Forum Moderator- RedSport00New Contributor II
Yes, Issue not resolved to date - Ticket is still open.
Hope to see Phone History restored very soon.
- BrianMModerator
Please test again and let us know if you are still not seeing the call history.
Brian
Cox Support Forum Moderator
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