Forum Discussion

KAJ's avatar
KAJ
New Contributor II
7 years ago

Phone upgrade Letter

I know there have been several posts on this but want to ask for myself.  I keep getting the phone upgrade letter.  I use the jacks in my house for just old school land line.  I have my own answering machine and don't need any bells and whistles.  I believe I have the Cisco DPC3010 modem and connect that to my own router for wifi.  From what I am reading I have to upgrade my internet modem to one with a phone jack and plug that into an outlet to distribute dial tone to the rest of the house.  My problem with that is that I do not have a phone jack in the room that we use for the office.  We only have a phone jack in the master bedroom, living room, and kitchen.  What happens in this case, and is it not possible to just continue the way I am?

  • KAJ's avatar
    KAJ
    New Contributor II
    7 years ago

    Thanks for the info but that totally disrupts my setup.  I do not need or want the house phone in the room where the internet connection and cable modem is.  That is a home office that uses a different IP based phone.  So there is no option to just leave things as they are and continue using the phone lines in the wall??  The other problem with this is safety.  Right now one of the best things still about even having a land line is the fact its always powered.  In a power outage a person can plug in an old style push button or rotary phone and they will be powered and work.  This would take that away.

  • DustinP's avatar
    DustinP
    Moderator
    7 years ago
    Hi KAJ,

    Migrating from a Circit switch (NIU) to a Packet switch (eMTA) will require a technician appointment. The technician will install an MTA inside the home for your phone service. The phone service would come from the Telephone port on the back of the MTA. You may connect a phone direct to the Modem's telephone port, or see if the modem can send the phone service through the inner wiring in your house by plugging a phone cord from the modem to the telephone jack on your wall.