NanaLu
7 years agoNew Contributor
Robo calls - Why won't COX help my 90+ year old mother block them?
Other phone services offer NoMoRobo and other robo-call blocking services to their subscribers. Why doesn't COX?
I kept track of my elderly mother's incoming phone calls last week. More than 90% of them were robo-calls. She has a very few friends and would like to answer their calls, but is afraid to. She might say something that can be recorded and be used to steal her ID and the little money that she has.
The blocking options offered by COX are totally inadequate in the face of robo-scammers. I notice that there have been complaints about your lack of decent robo-call protection since at least 2014.
What is COX planning on doing about this problem?