Forum Discussion

Rich6057's avatar
Rich6057
New Contributor
3 months ago

Service

If I pay my full balance due today …. How long will it be for my tv phone and internet to start working again

  • SharielH's avatar
    SharielH
    Moderator
    3 months ago

    Rich6057, if your service is just temporarily disconnected the process does not take long at all. If it is fully disconnected that would be a different story. We'd be happy to help. Feel free to send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance. 

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 months ago

    Usually if you call in and pay your balance, they can have everything up and running within a minute or 2. 

  • MichaelJ's avatar
    MichaelJ
    Moderator
    3 months ago

    Hi Rich6057, The Forums are for customers to assist each other with advice on technical issues related to Cox services that they are knowledgeable about. If you need help with billing or account issues, please contact us through our Social Media accounts, Facebook or X (Twitter) CoxHelp. Our Billing Team can also be reached through our Live Online Chat: https://www.cox.com/residential/contactus.html  Thank you,