why require any upgrade from analog phone?
I have been looking over the comments in the phone forum about analog users being forced to upgrade or have their phones just cut off like that, etc. This is not right or good service and it is not ...
Forum Discussion
If I have been wrong in my thinking, I apologize. So if I allow Cox technician to come on my property and they switch out the outside box and they also install a phone modem in the house somewhere (all my plugs are full so I don't know where they will put it) , that I will be able to use the phone and continue my dialup service without any service issues popping up as I have all these years? You swear by it?
Hi there, I certainly understand your reluctance to change equipment that's working just fine because I'm just like you; however, the changes and upgrades in technology demands that Cox updates their network and equipment to maintain continued operating efficiency. So as a Cox employee I too had to swap out my perfectly fine working equipment that's outdated and being phased out and no longer supported. Based on how you've explained your set-up at home when our Tech comes to swap out our old and install the new telephone equipment it's very IMPORTANT that you tell them you want to keep all of your telephone wall jacks activated. To do that the Tech will need clear access to all of your wall phone jacks (and they don't move furniture). Feel free to ask the Tech any questions you may have and I'm sure they'll answer them. As you can see here there's plenty of support to answer all of your questions, and our Technical Support Team's available 24/7 to schedule that appointment for you. We look to receive your call real soon! -Carol
