Forum Discussion

DDLB's avatar
DDLB
New Contributor
3 years ago

Cable doesn't work in the morning; system reboot

Four times in the past week, we have had to reboot our host DVR box several times to access cable. It shows as "No signal" on the tv initially then the box reboots over and over again until i unplug ...
val1's avatar
val1
New Contributor
3 years ago

Same problem. After a system update the box just constantlty reboots.

Pulling out the plug temporarily fixes it until the next system update. Also, "System Refresh" works also until the next system update.

  • DavidA2's avatar
    DavidA2
    Former Moderator
    3 years ago
    Hi Val1,

    It sounds like the box may be defective. You may want to consider either swapping the box at one of our stores or having a technician set up to swap it.

    David
    Cox Support Forum Moderator