Contour 2 Amazon Prime Video Problem
We have been a Cox customer for over 25 years. We have had Contour for a long time. We have watched video content on Prime Video for years. About 6 months ago, we started encountering a problem wh...
Forum Discussion
HI,
Thank you for your 25 years of loyalty. I am sorry to hear that you are having any issues with the DVR. RDK-03033 indicates a connection issue. If tightening the cables and restarting the cable box does not resolve the issue, then you will need to have a tech come out and investigate further.
Please feel free to reach out to us on Twitter, @coxhelp, Facebook, or you may also email us at cox.help@cox.com. Please include a link to your Forum message.
Thank you,
Mike J.
Cox Support Forums Moderator
Thank you for your 25 years of loyalty. I am sorry to hear that you are having any issues with the DVR. RDK-03033 indicates a connection issue. If tightening the cables and restarting the cable box does not resolve the issue, then you will need to have a tech come out and investigate further.
Please feel free to reach out to us on Twitter, @coxhelp, Facebook, or you may also email us at cox.help@cox.com. Please include a link to your Forum message.
Thank you,
Mike J.
Cox Support Forums Moderator
