Forum Discussion

alfansome's avatar
alfansome
New Contributor
11 days ago

Contour compatibility

I currently have 3 Cisco HD set top boxes (which use the older Cox interface). In addition I have 1 cable card that is in a TiVo XL4 box and associated tuning adapter.  I have been told that I should consider migrating to the newer Contour system because the older equipment is prone to breaking down and is not reliable. 

I am willing to do this conversion provided:

the TiVo box will continue to work AND I can get contour boxes that have composite/component output connectors 

Does anyone know if this is possible?

thanks. Terry (Cox Orange County)

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Fyi. The writing is on the wall for cable cards. Between the power key issue, Cox moving to IPTV, and the new cloud DVR platform coming next month, I think cablecards will stop being supported by Cox soon. Take that under advisement when considering your options.

  • mfinn7's avatar
    mfinn7
    New Contributor

    Delay doing it as long as possible.  

    My old DVR box was acting up a couple of years ago.  They swapped it out for the new cloud box.  I now have about half of the recording capacity I had before, and the box is slow and unresponsive.  I also lost all the recordings I had on the hard drive box.  If I click on a recording to play it sits there a grinds for about 20 to 30 seconds before it comes up.  It used to be very much faster.  Rewind and fast forward is harder to control than it used to be.  Basically the new service is crap compared to previous.  Just plain slow and unresponsive.

    Like

    • DorisM's avatar
      DorisM
      Moderator

      Hi. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.