Contour 2 Volume
I am having a problem with the volume and find the volume very low. Cox has replaced the Contour box twice with no improvement. Is there anyone having the same problem, and if so, how did you correct...
Forum Discussion
Hi BR225, how do you have the Contour 2 receiver connected to your TV? (Examples: HDMI, component, or other cable type.) Do you have an audio receiver or a sound bar connected? What are the brand and model of your TV? Since you've already checked the Contour 2 audio settings with Technical Support, there may be sound settings within the TV we can explore. -Becky, Cox Support Forums Moderator
Contour is connected to my TV via HDMI cable. No other audio receiver or soundbar, just the Contour box. My TV is a "Sony Bravia" model: KDL-4625100. I had no issue with my old Cox HD receiver, or my Amazon Fire.
Thanks for your help.
- @ BR225
Activate your TV's menu and look for the AUDIO icon --select it and scroll down through the audio settings. See if your Speakers are turned OFF. If they are, turn them back on.
Cox moderatorI have checked all my TV settings and they are OK... I have a low volume! Watching NCIS tonight and I have to up the volume on the contour remote to 64! You know that is uncalled for. My old Cox HD box the volume would be on 21. It is the box, not my TV.
