Forum Discussion
Walkingdeadjunk
New Contributor III
Thx tried clearing cache and didn’t work. Used chrome instead of safari and it works.
CurtB
3 years agoValued Contributor III
From what I understand about Safari, the browser encourages the blocking of cookies for privacy. You said you tried clearing cache, but you didn't say if you verified cookies were allowed for the Contour website. Was a recent change made to your browser cookies and tracking settings that blocked cookies?
Cox websites require cookies to be allowed in order to function properly.
- Walkingdeadjunk3 years agoNew Contributor III
Thanks, I'm not sure it's my daughter's laptop and I doubt she made changes. She is using chrome now and it's working okay so far so hopefully continues to work.
- JonathanJ3 years agoFormer Moderator@ Walkingdeadjunkie
Glad to hear it's working using chrome. This link will provide the minimum requirements and support devices www.cox.com/.../contour-app-minimum-requirements-and-supported-devices.html.
Jonathan J
Cox Moderator
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