Forum Discussion

Jenny_P_'s avatar
Jenny_P_
New Contributor
5 years ago

Error code RDK-03033.

OK, this has been a problem for over a year.  Have had many techs come out, made many calls, replaced box, cables, amp, etc.  Why can't they fix it?  Happens every single day.  Am seriously thinking of breaking my 25 years+ relationship with Cox.

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    Hello Jenny. Sorry to hear that you have been having this issue for so long and we can look into this for you. Please send us an email with your full name, address, and a brief description of the issue to .cox.help@cox.com. -Allan, Cox Support Forums Moderator
  • Mistac's avatar
    Mistac
    New Contributor
    4 years ago

    Same problem here. Cox keeps resetting the receiver with no fix

    • BenS1's avatar
      BenS1
      Former Moderator
      4 years ago
      Hi @Mistac,

      Sounds like you may need further assistance and we would like to help. Please email us at cox.help@cox.com with your full name and address.

      Ben S.
      Cox Support Forums Moderator