Forum Discussion

Itgirl's avatar
Itgirl
New Contributor
4 years ago

Getting an Xre-06014 error message.

When we highlight (Saved) a recorded TV program  to watch, message states, “You appear to have completed watching..... name of program

Then shows

Shows Delete.    Don’t Delete. When I click/highlight Don’t Delete,

Xre-06014 message appears.

We have Panoramic router 

  • I'm having the same problem in Council Bluffs, IA I tried contacting online help but after the usual reset tv box and reset modem, unplug and plug in tv box and modem, as well as a remote version done by the online service representative. They finally disconnected the chat with no problem solved.

  • I'm having the same problem in Council Bluffs, IA I tried contacting online help but after the usual reset tv box and reset modem, unplug and plug in tv box and modem, as well as a remote version done by the online service representative. They finally disconnected the chat with no problem solved.

    • BenS1's avatar
      BenS1
      Former Moderator
      Hi @ Eric Friedman
      The issue with the Cloud DVR has now been resolved. Please let us know if you are still having issues. Thank you.
      Ben S.
      Cox Support Forums Moderator
  • BenS1's avatar
    BenS1
    Former Moderator
    Hi @Itgirl
    The issue with the Cloud DVR has now been resolved. Please let us know if you are still having issues. Thank you.
    Ben S.
    Cox Support Forums Moderator