Forum Discussion

CoxUser30's avatar
CoxUser30
New Contributor
6 years ago

I cannot launch the Netflix app on my new Contour 1 box. I receive error code APPS04154. Netflix launched fine a week ago but several days later started displaying this message. I have reset my DVR box, done a system refresh and reset Netflix.

I cannot launch the Netflix app on my new Contour 1 box. I receive error code APPS04154. Netflix launched fine a week ago but several days later started displaying this message. I have reset my DVR b...
Error 04154
Netflix
CoxUser30's avatar
CoxUser30
New Contributor

Only the Contour DVR box is affected. the wireless receiver is able to launch Netflix. I have power-cycled the DVR, done a system refresh and reset Netflix from the troubleshooting menu with the remote. I also rebooted the modem.

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hello, I have submitted this issue to our Video Escalations Team for review. We hope to have more information for you within the next 72 business hours, and I thank you for providing this information. We apologize for the inconvenience. -Kevin M. Cox Support Forum Moderator