The issue of not being able to play Contour 2 Netflix content that began on 7/22/18 has been resolved. If you have not already done so, please unplug the power from your Contour 2 receivers for 2 minutes, and then plug them back in. Give each cable box time to complete the reset process before accessing the Contour 2 Netflix app again. Pick a Netflix title and try to play it. Do you get any error messages? If you experience quality issues while watching Netflix content, please provide the name of the movie or show (along with episode name/number, if applicable) and describe what happens to the video and/or audio so we can try to duplicate what's happening. -Becky, Cox Support Forums Moderator