@Networking
It sounds like your referring to the IP 4 k wireless cable boxes There is a Cox Support article for the wireless receiver; however, it doesn't offer any troubleshooting information: www.cox.com/.../wireless-4k-contour-stream-player.html. Wireless 4K Contour Stream Players allow for viewing TV in rooms without a cable outlet. It's used with the Technicolor CGM4141gateway
www.cox.com/.../enabling-bridge-mode-on-the-panoramic-wifi-gateway.html. Let us know if this helps?
Jonathan J
Cox Moderator