No way to go "Back" while using YouTube app
While using the YouTube app, none of the usual buttons to go back work. For example, if I start from the homepage and home page and select a to watch and then proceed to watch the next video that i...
Forum Discussion
Been having the same problem for a couple weeks now and have found the same fix by scrolling down during video play and clicking home. Weird thing is it's only on the host box. The client box in my bedroom works fine. About 2 weeks ago it gave me the same problem and one reset of the app fixed it. I have now reset the app on my host box at least 10 times and reset the host box a couple of times and unplugged it to reset and no improvement. I don't how this works the but the app versions on my boxes seem to change regularly. Tonight my host box version is web_20200622_00_00_RC00. Changing from this afternoon which was web_20200616_00_00_RC00. My client box version has been web_20200617_00_00_RC01 all day. What is the significance of the numbers? Obviously dates. Are they regular updated versions? And if so why not both boxes the same day? Does COX have any knowledge of this stuff and how we can get a fix other than getting a new box which highly doubt is the problem after seeing this as a problem for many people over time. How bout is COX? You charge A LOT Of COIN these days for your services. Help us out.
Thanks Paul.
This does not happen when using the youtube app in my Samsung smart tv. Also this does not happen to the users of Xfinity or Fios. The Cox technical staff needs to address this soonest, it is not only annoying but it is starting to make rethink whether or not I should renew with Cox.
I've been struggling with this for weeks, now, and it happened in the past and seemed to self correct - indicating it is introduced by updates to the system. Resetting things does nothing. It happens on my main box and a secondary box. Cox needs to pay attention to problems with their service and resolve them!
