Please make an option to turn off screensaver
It serves no function, and even if it did, there is no reason to not let people turn it off if they want to. The TV channel is the screensaver, and there are all kinds of reasons that people might w...
Forum Discussion
I couldn't agree more with dmckenzie7777. I too use the TV as background noise while sleeping and it wakes me up multiple times a night. Worse yet, we have a newborn and he will also wake up once the screeensaver turns on which is extremely frustrating. Ideally there should be an option to turn it off but at the very least there should be an option to leave the volume on even if the screensaver comes on. I too am considering canceling my cox because of this. As parents of a newborn sleep is of the upmost importance and this is something that is affecting our day to day lives. Please, please, please fix or add an option to leave the volume on.
Hello Mgnelson1221,
I can understand needing undisturbed sleep with a newborn in the home. I am sorry to hear that the screensaver coming on wakes you and your newborn up. We value your loyalty and wouldn't want to see you go. I have sent your feedback to our products team to see if this can be changed in upcoming updates. Please reach out to us at cox.help@cox.com if you need any additional assistance.
The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
