Forum Discussion
- BenS1Former ModeratorHi @Sdtex
I can relate to what's going on, and I want you to be able to watch your recorded shows without interruption. If you have one DVR that is working fine and the other DVR is not replaying recorded content properly, I would recommend replacing the box that is not working.
Ben S.
Cox Support Forums Moderator- SdtexNew Contributor
I would do that, Ben, however the one that isn't recording properly is my Contour box (6 recordings) where we have all of our saved programs and we would lose them all. But I suppose we have to bite the bullet sometime. Not sure why the hard drive where shows are saved can't be copied or saved somehow. I know the newest boxes can save to the cloud now. Thanks for your response.
- BenS1Former Moderator@Sdtex
You're welcome and you are correct you will lose all of your recording on that box when you swap it out. And yes the new boxes use the Panoramic Wifi Gateway as the host box and save DVR content to the cloud, however, there is a year limit to the recordings staying on the cloud servers.
Ben S.
Cox Support Forums Moderator
- CurtBValued Contributor III
Does live TV pixelate, pause, jump and stop too? If it does, you could have a signal issue.
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