Forum Discussion
I have the same issue with Paramount Plus, I turned in my old receivers for new ones and all the other apps works except Paramount Plus. I get an error message saying "Something went wrong. Please try again later". I rebooted the app, the internet, my Tv and still the same error.
Does anyone know how to fix this problem???
Thank you
I agree with Awcorwin that one way is to cancel Cox... See my earlier post as I am able to use a ROKU stick with my TV to obtain Paramount Plus.
I had this issue about two years ago and it lasted about 45 days. The current issue started around 16 August. I believe it will be a software/firmware update by Cox and/or Paramount Plus that will fix the issue. Until then, all I will do is wait as rebooting, restarting, deleting cache, and other suggestions are not able to make the "software systems/programs" talk to each other
Replacing the box will likely not help as the box on the shelf will need the same software updates.
Good luck and patience
- Vegassteve3 months agoNew Contributor
Similar issues with MAX. Keep getting error code APPS04036.
- JulianN3 months agoModerator
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
- rcz58z583 months agoNew Contributor II
will cox credit us for our streaming bill while we cannot watch these apps on our cox service? it's been 6 weeks I can't watch Paramount plus on cox.
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