Still Can Not Watch Netflix or Paramount +
I posted about a couple of weeks ago that I cannot access my Netflix or my Paramount+ without subscribing through COX. I spoke to one of the COX Rep and she did not know that COX has changed. She wa...
Forum Discussion
I agree with Awcorwin that one way is to cancel Cox... See my earlier post as I am able to use a ROKU stick with my TV to obtain Paramount Plus.
I had this issue about two years ago and it lasted about 45 days. The current issue started around 16 August. I believe it will be a software/firmware update by Cox and/or Paramount Plus that will fix the issue. Until then, all I will do is wait as rebooting, restarting, deleting cache, and other suggestions are not able to make the "software systems/programs" talk to each other
Replacing the box will likely not help as the box on the shelf will need the same software updates.
Good luck and patience
Similar issues with MAX. Keep getting error code APPS04036.
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
will cox credit us for our streaming bill while we cannot watch these apps on our cox service? it's been 6 weeks I can't watch Paramount plus on cox.
I can't either. I have to change my input to "regular" tv and watch it with the app on my smart TV (funny, that app works fine) or watch it on my PC or iPad. Cox's service and reliability has really gone down the tubes. I've been loyal for over 20 years, but I might start entertaing a few alternatives This is unacceptable.
