Still Can Not Watch Netflix or Paramount +
I posted about a couple of weeks ago that I cannot access my Netflix or my Paramount+ without subscribing through COX. I spoke to one of the COX Rep and she did not know that COX has changed. She wa...
Forum Discussion
Good Morning Cox and all who have this issue. I checked access to Paramount + today and it appears to finally working. My issue started around 16 August and is working as of this moment. After the initial round of resetting equipment, clearing the cache, and not exchanging the Contour Box -- Patience won!
Good luck to the many others who may still be waiting for the "update" to restore access to your 3rd party Apps
SteveA1, thanks for reaching out and sharing your update with us. We appreciate you.
SharieIH and others,
Celebration appears a little premature. I was able to view a Paramount + documentary movie on my Cox Contour box just fine. However, moving the cursor around the screen and launching the movie were very sluggish.
A bigger problem came when trying to watch episodes of the new Frasier. After coming to a point where it looked like a commercial would have been inserted, the show stopped and my screen went back to a spinning circle. The show eventually crashed and gave an error message and the Paramount + app stopped. I was returned to the Contour app list. Same result when trying to watch episodes from the 2023 and 2024 seasons.
Cox, please keep working on the Paramount + app. It’s better than it was, but all the problems are not yet fixed.
Hi jmmallin, thank you for the update. Appears some progress is being made. Apologize for the time is has taken so far in addressing these concerns and look to have them fully corrected as soon as possible.
