terrible delays
We have had Contour for 3 years and continuously have issues. During the day - usually between the hours of 6 am - 7/8 pm, our Contour TV is so slow. We often have to press our remote control buttons...
Forum Discussion
My guess is:
The last 25 minutes of the current channel is stored in the Contour Set Top Box, so the remote control commends act normally. But recording are stored in the 'cloud'. So each remote control command has to be sent to the 'cloud'. This most likely is due to a system design error. And can't be corrected at the user end.
The remote command delays when viewing near the end of recordings in process occur for recordings on a local hard drive too.
I suspect the command-response is to ensure users have an active Cox account.
I don't think that the newer mini-Contour has a hard drive. The mini-Contour does not have a clock or a Red LED indicating that it is recording or a Green LED indicating that it received a remote control command.
But recording are stored in the 'cloud'.
At that time, you had made no mention of mini-Contour. I was clarifying that delays occur when viewing near the end of recordings in process for recordings on a local hard drive too.
