Tuning Adapter (High-Split) Converter Problem
I have a TV ROAMIO that has been used without problems with a tuning adapter for 9 years. A few months ago I was sent a new High Split Converter (HSC-1-H) and I installed it and it worked without ...
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Thanks for your post. I'm in Northern Virginia. Yesterday received 3 Vecima TAs to replace Cisco TAs in two Bolt Plus TiVos and one Premier XL. All operating perfectly for years.
Decided to mount one at a time, get it working, then mount another. Glad I did. Still in mounting process on 2nd machine. 1st machine problems similar to you and mharvey31 which resolved after 14 hours. I'm convinced Vecima TA got a firmware update overnight. I left the USB cable disconnected overnight. This morning I connected USB cable between Vecima and TiVo, had solid blue light on TA, and Bolt recognized TA with all SDV and non-SDV channels. Working fine now.
My 2nd Bolt Plus is now going through same process. Same problems. Will find out tomorrow if it resolves same as 1st machine, then on to Premiere XL.
UPDATE: It's tomorrow. 2nd Bolt Plus and TA working fine. Onto 3rd TiVo, old but reliable Premiere XL.
UPDATE 2: It's now the third day with 3 Vecima TAs and 2 TiVo Bolts and a Premiere XL, all working properly with the Vecima TA. My Premiere XL took about 15 hrs to sync with the TA and required a soft reboot of the TiVo and a powered reboot of the TA. All working. Intend to return all old TAs to local Cox store tomorrow.
What I learned in my situation from hours with CableCard tech support yesterday, which couldn't get it working, and my own troubleshooting.
- Coax cable in old cable split configuration or connected in pass-through mode from cable outlet to TA and from TA to TiVo is fine. Works either way. I have MoCA TiVo connections which are not affected and do not affect this transition.
- CableCard Tech support confirmed Vecima TA is on my account, confirmed the TiVo it is connected to. Needed the TiVo's Host ID, Cablecard ID, and CableCard Serial number. They can send refresh hits to the TA and Re-Pair the cablecard. These actions did not get the TA working but ruled out problems with the TA, TiVo, and cablecard from their end. Tech support cannot read the TA firmware version on their system nor can they update.
- If TA doesn't work with TiVo after calling tech support leave TA power on, all coax cables connected per instruction sheet in TA box or in old split mode and leave USB cable disconnected. Wait 12-24 hours for firmware update which Cox usually does overnight. Reconnect USB cable and see if it's all working. In my case it downloaded version 1.8.0 as viewed on Tuning Adapter Diagnostics once it was working.
- Have patience. After setting up 3 TiVos and the new TA, I'm convinced allowing the TA sit connected with power on for about 12 hours resulted in a firmware update or syncing overnight and this helped. In no case did a TiVo work immediately or soon thereafter when connected to the Vecima TA.
- Tech support will set up tech appointment if problems cannot be solved. No Charge according to my tech agent.
- I got same "can't use 6 tuners" message as mharvey31 but all six tuners are working on my 1st Bolt to get working with this new TA.
Good to hear from more that are going though this. I am also Northern VA.
It is interesting that you received the message about fewer tuners, but it works for you. Maybe a difference between the Bolt and the Roamio? I can see that only 5 tuners are working on mine.
Indeed, strange that Vecima TA is somehow limiting your tuners. Have you rebooted your Romeo a couple times to see if that works? I keep an eye on Reddit and various TiVo forums and will let you know if someone else has the same issue and has solved it. Good luck.
BTW, when I attempted to get new Vecima TAs from my Kingstowne, VA, Cox shop they said they'd sent their supply back because noone wanted them. Interesting because I was only emailed last week that these new TAs were needed. Had to order via phone from tech support.
